Frequently asked questions
Everything drivers ask about the bot, ride automation, filters, security, and pricing.
About the Bot
AutoCatch is a bot that automatically monitors ride offers and auto-accepts the ones matching your filter rules.
It accepts matching rides in under 300 milliseconds — typically before other drivers even see the offer appear.
No. AutoCatch runs independently in the cloud. You don't need to keep any app open.
Yes. 'Bot', 'grabber', and 'automation' all describe the same thing — it grabs rides automatically based on your rules.
Filters & Scheduling
Price floor, maximum pickup distance, allowed pickup/drop-off zones, vehicle class, active hours, blackout windows, and no-go areas.
Yes. Changes take effect immediately without requiring a restart.
Yes. It honors the active hours, off days, and blackout windows you set.
No. Conflict detection checks your existing accepted rides before accepting a new one.
Security & Privacy
Credentials are encrypted with TLS in transit and AES-256 at rest.
No. We do not store, process, or have access to any card details.
Yes. You can disconnect your account at any time from your dashboard.
Pricing & Billing
Yes — 2 full days with all features, no credit card required.
Absolutely. No lock-in and no cancellation fees.
Free Trial (2 days), then Standard (€250/month) or Pro (€400/month).